Trixnotes Privacy Policy
This Privacy Policy explains how [Company / developer name] (“we”, “us” or “our”) collects, uses, stores and protects your information when you use the Trixnotes mobile application (“the App”). By using the App, you agree to the practices described in this policy.
Your privacy at a glance
- We collect only what is needed to run your account and sync your content.
- We do not sell your personal information, and the App contains no ads.
- Voice input is converted to text on your device’s speech service. We never record or store audio.
- You are in full control: you can delete your account and all of your data at any time.
1. Information we collect
a) Account information
- Email address: used to create your account and to send you one-time sign-in codes.
- Full name: shown in the App on your profile and home screen. You can change it at any time.
- Google account details: if you choose “Continue with Google”, we receive your name, email address and Google account identifier from Google. We never receive or store your Google password.
b) Content you create
- Reminders (title, notes, date, time and repeat settings)
- Checklists and recurring checklist templates (titles, items and selected days)
- Diary entries (title, text and date)
- Notes (title and text)
This content is stored securely on our servers so that it is linked to your account and available whenever you sign in, including on a new device.
c) Device and app information
When you open the App, we collect a device identifier generated for the App, device brand and model, operating system name and version, app version and build number, IP address, install referrer (how the App was installed) and a push notification token.
We use this information to keep you signed in on the correct device, deliver reminder notifications, check that the App is up to date and protect the service from abuse.
d) Microphone (optional)
If you use voice input in the Diary, the App uses your device’s built-in speech recognition service to convert your speech into text. The App does not record, store or upload audio. Only the resulting text is added to your entry, and only when you choose to save it. Your device’s speech service (for example, Google) may process the audio under its own privacy policy. You may deny microphone permission and continue to use every other feature of the App.
e) Notifications
With your permission, we send push notifications for your reminders using Firebase Cloud Messaging. You can turn notifications off at any time in your device settings.
What we do not collect: your location, contacts, photos, files or payment information.
2. How we use your information
- To create and manage your account and sign you in securely
- To store and sync your reminders, checklists, diary entries and notes
- To send reminder notifications at the times you choose
- To display maintenance notices or required-update messages
- To protect the App and our servers from fraud and misuse
- To respond to your support requests
We do not sell your personal information. We do not use your content for advertising, and the App contains no advertisements.
3. Third-party services
We rely on the following trusted providers. They process data only as needed to provide their services to us.
| Service | Purpose | Privacy policy |
|---|---|---|
| Google Firebase | Cloud Messaging for notifications; App Check to confirm requests come from the genuine App | firebase.google.com/support/privacy |
| Google Sign-In | Optional sign-in with your Google account | policies.google.com/privacy |
4. Data security
All data sent between the App and our servers is protected using encrypted connections (HTTPS). Access to our servers and database is restricted to authorised personnel only. While no method of transmission or electronic storage is completely secure, we use reasonable and industry-standard measures to protect your information.
5. Data retention
We keep your account information and content for as long as your account is active. When you delete an item in the App, it is removed from your account. When your account is deleted, your account details and all of your content are permanently deleted within [30] days, except where we are required by law to retain limited records.
6. Your choices and rights
- Edit your name and your content at any time in the App.
- Turn notifications and microphone access on or off in your device settings.
- Request a copy of your data, a correction, or deletion by contacting us.
Depending on where you live (for example, the EU or UK under the GDPR, or India under the Digital Personal Data Protection Act, 2023), you may have additional rights, including the right to object to processing or to lodge a complaint with a data protection authority.
7. Your control over your data
Your data belongs to you. Trixnotes gives you full permission and control to delete your own data at any time, without needing to contact us or provide a reason.
The App includes a built-in option to delete your account. When you use it, your account and all of the content associated with it are deleted, including:
- Your profile (name and email address)
- All reminders and their notes
- All checklists and recurring checklist templates
- All diary entries
- All notes
- Device records and push notification tokens linked to your account
You can also delete individual reminders, checklists, diary entries and notes whenever you like, without deleting your account.
8. Deleting your account
You can delete your account and all associated data in either of the following ways.
Option 1: In the App
- Open Trixnotes and sign in.
- Go to Profile and tap Delete account.
- Confirm the deletion. You will be signed out, and your account and content will be permanently deleted.
Option 2: By email
If you no longer have access to the App, email [email protected] from the email address linked to your account, with the subject “Delete my Trixnotes account”. We will confirm your request and complete the deletion within [30] days.
Account deletion is permanent and cannot be undone. Once deleted, your data cannot be recovered.
9. Children’s privacy
The App is not directed at children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. For significant changes, we will also notify you within the App.
11. Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- Developer: Techrish Solutions
- Email: [email protected]
